Job description:
Whistle Veterinary Clinic is looking for a new team member who is compassionate, friendly, organized, dependable, and detail-oriented.

The Company:

Whistle Veterinary Clinic offers a comprehensive spectrum of services with an emphasis on preventative care to keep pets healthy and happy. Our facility is well-outfitted with the necessary technology and tools to provide everything from diagnostics to surgery. We believe in practicing high quality medicine and providing an exceptional level of care. Our clinic also has an excellent reputation and a 5-star rating! Not only are we committed to consistency, communication, and compassion, but we also know the importance of fostering a work environment where our team members feel supported, valued, and are given the opportunity to grow and pursue their individual passions and goals.

The Position:

Do you love animals and want to experience a positive work environment that is both exciting and challenging? We are looking to add a Lead full-time client service representative (CSR) to our exceptional team of compassionate and hardworking individuals. Our CSRs play such an important role in our practice, serving as liaisons between our clients and our technical team to ensure that the very best care is provided for our patients, and that our clients are heard and their needs are met. Our CSRs are the front face of our clinic, and the relationships they develop with our clients are strengthened throughout their visit with the rest of the team. Best of all, our CSRs get to greet and love on all the adorable dogs and cats that arrive for their appointments!

Our ideal candidate for this position is someone who can seamlessly integrate with our fabulous team while upholding our values and mission to provide the very best care to our patients and clients. This individual would authentically exhibit compassion and professionalism, both of which are critical to the success of the important work that we do here at Whistle Veterinary Clinic.

Pay Range: $17.50-$19.50

Requirements:

1+ year experience as a receptionist (veterinary reception experience is a big plus!), 1+ year experience in leadership/ management role, and Strong client service skills

Responsibilities:

Greeting clients and providing prompt and friendly service
Scheduling appointments and procedures, checking clients and patients in and out, processing invoices. Handling prescription refills after obtaining medical clerk’s license. Creating and updating client and patient records.  Accurately relaying the client’s medical concerns regarding their pet to the technical staff and doctor. Working well with the public and other team members. Maintaining a positive attitude and a strong work ethic.  Help to foster a culture based on our clinic’s core values: Compassion, Communication, and Consistency.
Job Type: Full Time, Leadership Role
Pay: $17.50 – $19.50 per hour
Benefits: Employee discount, paid time-off, healthcare coverage stipend, retirement plan with employer match.

Schedule: 9-10 hour shifts, 4 day work week, day shift, no weekends

Education: High school or equivalent (Required)

Work Location: In person